HOW TO CONNECT & BROWSE 

1Connect & Register .
 
2Enter Access Code.
3Login & Happy Surfing 

If you still have problems, please let us know, by sending an email to support [ @ ] openaccess.co.zw . Thank you!

CALL SUPPORT HOURS - 086 8300 0050

Mon-Fri 8:00AM - 6:00PM
Sat - 9:00AM-5:00PM
Sundays- email only

Frequently Asked Questions

Select one of the above questions to find out it's answer. We seek to help you to get to grips with our OpenAccess Services. If you can't find the answer to your question below, don't hesitate to contact us!

GENERAL QUESTIONS

Registering for OpenAccess is really as Easy as 1-2-3!! Step 1: CONNECT: Find the nearest OpenAccess Hotspot and switch on the WIFI on your device to connect. Open your web browser and you will be taken to the Hotspot Portal page. Step 2: REGISTER: If you are not already registered, click the Register button and fill out the form with the correct Mobile and Email details.  It is IMPORTANT that you put in the PROPER mobile number and email address because these are the details that will be used to CONFIRM, TOP-UP and RECOVER your account. Fill out the form and press the Submit button Step 3: ENTER THE CODE: An authorisation code will be sent to your Mobile Number. Enter this authorisation code into the website at https://portal.openaccess.co.zw/authorisation_page2.php You will receive a confirmation SMS and Email at your registered mobile number and email address respectively. This confirmation email and mobile number will contain your username and password. (You can change your password later). Step 4: LOGIN: Using the username and password that was sent to your mobile number or email address, log in to your the portal. Step 5: HAPPY SURFING!!
There are two ways in which you can get an OpenAccess Voucher in order to TopUp Your Account. [1] Find Your Nearest OpenAccess Reseller/Vendor to buy a scratch or topup voucher. [2] Buy an OpenAccess Voucher using Ecocash / Telecash / One Wallet or any of the other payment methods supported on our webiste
Go to http://portal.openaccess.co.zw/topup_with_voucher.php and enter your registered mobile number and the voucher PIN.

OTHER QUESTIONS

[1] GO to http://mula.telco.co.zw  [2] enter your username & password into the Internet User Login form [3] On logging in you will see your remaining balance in dollars as well as the remaining data on your account.

[1] GO to http://mula.telco.co.zw  [2] Enter your username & password into the Internet User Login form [3] Click the 'Connection Log' tab [4] In this tab you will see all the activity on your account as well as the data usage in each session
[1] GO to http://mula.telco.co.zw  [2] Enter your username & password into the Internet User Login form [3] Click the 'Change Password' tab [4] Enter current(old) password and then enter new password twice then click OK
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